Privacy Policy

Milestone Inc. (Milestone) is committed to maintaining secure privacy protection for its users.
This Privacy Policy (Policy) is designed to help you understand how we collect, use and safeguard any information you have provided when using our online distribution service (Milestone Distribution Service).

By using Milestone Distribution Service, you agree to accept and comply with our Terms and Condition and you consent to our collection, storage, use and disclosure of your Personal Information as stated in this Policy.

The use of Milestone Distribution Service is limited to distributor, wholesaler, retailer and any business entity. Personal use of this service is strictly prohibited.

Information we collect

The following information will be collected when using Milestone Distribution Service

  1. Personal Information

    Personal Information is collected when you create an account to use Milestone Distribution Service. email address, phone number, country/region will be collected and used for verification.

  2. Information collected when using Milestone Distribution Service
    1. Device Information

      When you use Milestone Distribution Service, we may collect device information such as product model, serial number, operating system, service provider, IP address, device settings, and other unique identifiers.

    2. Activity Data

      When you use Milestone Distribution Service, we may collect your account activity such as search history, email history, survey, and browsing activity of linked websites.

    3. Purchase Information

      When you use Milestone Distribution Service, we may collect payment information such as your name, company name, billing address, shipping address, email address, bank account information, credit card number, product, service and any other information provided when payment is made.

    4. Cookies

      When you use Milestone Distribution Service, cookies or similar technologies may be used. Cookies are small files that are typically downloaded to the browser application on your device. Cookies help us ensure safe and smooth functioning of our service while helping us collect information regarding your user preferences. Information collected from cookies is used to improve your user experience and the quality of our services.


As stated in this Policy, Personal Information will not be shared with a third party without the consent of the user. Except in the cases prescribed by law.

Information will be used for followings;

  1. Provide Our Service

    We may use the provided information to protect Milestone and our users. Mainly to investigate and prevent activities that are potentially illegal or may violate our agreement or terms of use.

  2. Service Improvement and Market Research

    Information collected may be used internally or shared with third parties to create new products and to further improve our service.

  3. Advertisement and Marketing

    Information collected may be used internally or shared with third parties to provide information on Milestone service and third parties service. This includes personalized function, recommendations, customized contents, and personalized advertisements in the form of email or will be posted our website.

  4. Answer to Inquiry

    Collected information will be used to accurately resolve any issues you may have when using Milestone Distribution Service. In addition to handling of inquiries, we may send you notice of change in our policy and terms of use or other information regarding our service.

  5. Use of Non-Personal information

    Non-personal information collected may be used or transferred internally or to third parties in a different data form that does not show or associate with any specific individual to improve or develop new service.

  6. Use of Statistical Data

    Collected information may be edited into non-personal statistical data. Statistical data may be used or disclosed to third party for improvement of our marketing, product creation, and overall service.


We may share and disclose your information under the following;

  1. Sharing of Information with Milestone Partners

    We may share your personal information with trusted Milestone Partner in compliance with this Privacy Policy for appropriate confidentiality and security measures.

  2. Customer Consent

    We may share personal information with any third party with your consent.

  3. Under Laws and Regulations

    We reserve the right to share personal information with any third party shall law, regulation and legal process be applicable.

Information Control

  1. Disclosure and Revision of Information

    Milestone Distribution Service account holder reserves the right to review and control information through account setting or inquire through customer service. The rights to deleting, updating, and adding of information. However, shall problems listed below occur due to information disclosure, we reserve the right to not disclose partial or all information and will notice you accordingly.

    • Event that is potentially harmful to the life, body, property of you or any third party
    • Obstruction of business to Milestone
    • In violation of laws and regulations
  2. Disable Cookies

    You may configure your browser to disable cookies or receive warnings, however by doing so partial or all Milestone Distribution Service may become unavailable.

  3. Disable Analytics Tools

    In compliance with this policy, we may use a third party analytics tools to collect data from cookies and unique identifiers. In the case of information disclosed to a third party (provider of analytics tools) privacy policy of third party will be applied. If you are unsatisfied with the quality or have difficulty using the following technologies provided by Milestone or third party (provider of analytics tools) you reserve the right to discontinue use of analytics tools provided by third party.

    Google Analytics (Including functions for advertiser), Google AdWords
    Provider: Google
    Collect and use of cookies: refer to Google’s website
    How to disable cookies: refer to Google Analytics Opt-out Browser Add-on, Google ad settings or your application settings
    Purpose of use
    Improve our Service
    Audit user number and website traffic
    Improve, development of new product and service
    Show advertisement based on your browsing history

Information Security

We have implemented security measures designed to protect and safeguard your information from loss, theft, misuse, unauthorized access, disclosure, alteration and destruction.

Retention and Transfer of Data

To achieve purpose of Article 2 of this Policy, your information may be transferred and processed not limited to Japan. As a result, your information may be handled and protected by policies and terms of another country/region other than your own country/region and Japan.


If you have any questions, concerns or comments regarding this Policy, please contact us here.

Changes to Privacy Policy

Privacy Policy is subject to change periodically. Notification of changes made will be posted on our website and will become effective immediately. Please check for Privacy Policy updates regularly when using Milestone Distribution Service.

  • Published Date: May 25, 2018