MILESTONE INC. TERMS AND CONDITIONS

Published Date: May 25, 2018

Customers who intend to use our online distribution service (Milestone Distribution Service) must comply with and agree to all terms and conditions (Milestone Terms and Conditions). This contract represents the mutual agreement between both parties and will be implemented upon usage of service.

Milestone Distribution Service is limited to distributor, wholesaler, retailer and business entity. Personal use of Milestone Distribution Service is prohibited hence non-business organization or personnel may not sign this contract.

RULES

1. Terminology Definition

Terms used in this contract are defined as the following.

- ‘‘Customer’’ or ‘‘you’’ refers to those who are eligible to sign this contact.

- ‘‘Milestone Distribution Service’’ refers to service provided by Milestone to our ‘‘Customer’’

- ‘‘Suspension/termination of service action’’ refers to partial, all, temporarily or complete suspension/termination of Milestone Distribution Service.

2. Create and Manage of Milestone Distribution Service Account

2.1 For ‘‘customer’’ to use Milestone Distribution Service, official account registration is required. Official account registration is only eligible for those who have met all requirements stated in this contract. After official account registration, should information provided by ‘‘customer’’ shall be deemed false or misleading, your account will be suspended or terminated.

2.2 Upon agreeing and complying to all terms and condition in this contract, you must also provide genuine and accurate information. During the process of registration, should an error or mistake be found, it is your responsibility to promptly notify us to make proper changes necessary.

2.3 Milestone Distribution Service is only provided to ‘‘customer’’ who has provided all necessary information during registration. Milestone will not be held responsible for any loss, damages, costs or expenses involving the ‘‘customer’’ due to missing or false information.

2.4 You are solely responsible for managing and updating your account regularly. Lending, sharing, selling of Milestone Distribution Service account is strictly prohibited.

2.5 Your account activity and access will be considered authentic if matching account information is presented. Promptly notify us if you believe your account has been hacked or unauthorizedly used. Milestone will be not held responsible for any loss or damage potentially caused by a third party.

3. Confidential Personal Information Handling Policy

Your personal information will be handled under the guideline of Milestone Inc. Privacy Policy.

4. Intellectual Property Rights

Copyright for all images (including shapes and pictures), videos, sentences, trademarks, portraits, programs and all other copyrighted materials on our website belongs to third party (original author and other copyright holders). Unauthorized use (personal or non-business) of copyrighted contents from our website is strictly prohibited.

5. Prohibited Actions

In compliance with Milestone Distribution Service Terms and Conditions, ‘‘customer’’ or third party are prohibited to engage in any of the following actions.

  • (1) Violation of any Terms and Conditions stated in this contract
  • (2) Use of an account other than your own
  • (3) Provide false or misleading information
  • (4) Acts that violate laws, court rulings and regulatory binding administrative measures or acts that encourages and promotes any actions listed above
  • (5) Slander, scam, blackmail and obstruction of business to Milestone, Milestone’s customers and affiliated third party
  • (6) Damage or infringement of intellectual property, right of publicity, privacy rights, reputation, credibility of Milestone, Milestone’s customers and affiliated third party
  • (7) Reverse engineering and any type of source code analyzing acts intended to interfere, obstruct, cripple and destroy Milestone Distribution Service (contents, functions and infrastructure)
  • (8) Acts imposing threat to Milestone’s server
  • (9) Unauthorized access to Milestone and third party system and unlawful data tampering
  • (10) Providing profit for organized crime groups and affiliated groups
  • (11) Disobeying request, demand and mandatory measures from Milestone
  • (12) Other acts deemed inappropriate by Milestone

6. Suspension and Termination of Account

6.1 Should any of the following acts be committed, your account may be suspended or terminated at the discretion of Milestone.

  • (1) Violation of any Terms and Conditions stated in this contract
  • (2) Failure to settle any debts owed to Milestone
  • (3) Purchases deemed as personal use
  • (4) Failure to respond to Milestone inquiry within 30 days
  • (5) Connection with or providing profit for organized crime groups and affiliated groups
  • (6) Action required to ensure and maintain Milestone Distribution Service
  • (7) Other acts deemed inappropriate by Milestone

6.2 Your account that was suspended or terminated due to violation of rules stated in this contract are subject to the following penalties. Forfeit of all in-stock, pre-order products, increase in wholesale rate etc. Milestone will not be held responsible for any loss, damages, costs or expenses due to suspension or termination of your account.

7. ‘‘Customer’’ responsibilities

You the ‘‘Customer’’ agrees to the Terms and Condition when using Milestone Distribution Service are obligated to swiftly compensate for any loss or damage done to Milestone due to failure to comply to rules stated in this contract.

8. Disclaimer and Limitation of Liability

You the ‘‘Customer’’ must agree to and comply with the following rules

  • (1) Milestone will not be held responsible should any of the following trouble occurs during the use of Milestone Distribution Service.

    The loss of data or damage due to disconnecting, unresponsive and any issue caused by internet, computer system, unauthorized access.

  • (2) Milestone will not be held responsible should any of the following trouble occurs during the use of Milestone Distribution Service.

    Any loss, damages, costs or expenses caused by dispute between ‘‘Customer’’ and third party.

  • (3) Milestone will not be held responsible should any of the following trouble occurs during the use of Milestone Distribution Service.

    Sudden change in product, specification, price etc. from the manufacturer.

9. Change or Discontinuation of Service etc.

9.1 Milestone Distribution Service is subject to change and add partial or all its service without prior notice.

9.2 Milestone is not obligated to provide prior notice to ‘‘Customer’’ regarding suspension of service due to any of the following

  • (1) Server inaccessible due to heavy traffic
  • (2) Periodic or urgent server maintenance
  • (3) Internet service unavailable due to service provider circumstances
  • (4) Fire, blackout or any natural disasters which makes providing of Milestone Distribution Service impossible
  • (5) Should Milestone Distribution Service become unavailable due to laws and regulations.
  • (6) Other reasons resulting in suspension of service

9.3 Milestone will not be held responsible for any loss, damages, costs or expenses due to reasons stated in this article.

10. Changes to Terms and Conditions

10.1 Terms and Conditions may be changed periodically. Notification of changes made will be posted on our website. Changes that are made yet not posted on our website are still effective.
Please check for Terms and Conditions updates regularly when using Milestone Distribution Service.

10.2 Milestone will not be held responsible for any loss, damages, costs or expenses due to changes made in Terms and Conditions.

11. End of Terms and Conditions

11.1 You may terminate this contract by deletion of membership. All agreed Terms and Conditions will be deemed invalid once membership has been deleted.

11.2 If deemed necessary, Milestone reserves the rights to revoke membership. Upon notification, all agreed Terms and Conditions will be deemed invalid.

12. Measures taken after End of Terms and Conditions

12.1 Consequent to End of Terms and Conditions, you will no longer be able to obtain information on or use Milestone Distribution Service.

12.2 Milestone will not be held responsible for any loss, damages, costs or expenses after service is terminated. In the case of dispute between you the ‘‘Customer’’ and third party after termination of service, you agree to forfeit the rights to make any claims.

13. Notification

13.1 Notification to ‘‘Customer’’ regarding Milestone Distribution Service notices, inquires, consent etc. will be posted on our website. In some cases, notifications will be directly sent to your registered email. Milestone will not be held responsible for any loss, damages, costs or expenses due to transmission error of email etc.

13.2 ‘‘Customer’’ using Milestone Distribution Service, is required to send inquires, notices and agreements using our INQUIRY FORM. Inquiry is considered complete upon arrival. Milestone will not be held responsible for any loss, damages, costs or expenses due to missing, late or unreceived inquires.

14. Prohibition of Transfer of Rights

You are strictly prohibited from transferring or assigning this agreement to any third party without the consent of Milestone.

15. Severability Clause

Should any provision of this contract be deemed invalid or unenforceable for any reason, other provision of this contract will not be deemed invalid or unenforceable. If certain provisions of this contract are deemed invalid or unenforceable for any reason, this contract shall become effective and enforceable limited to necessary extent.

16. Governing Law and Jurisdiction

16.1 This Agreement shall be governed by and interpreted by Japanese law.

16.2 Shall any dispute erupt between Milestone and you the ‘‘Customer’’ Yokohama District Court shall become the exclusive jurisdiction court of first instance.